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Shipping Policy

Each order is handmade in small batches when your order is placed and usually processed within 3 - 5 business days and shipped USPS Priority Mail .

We carefully package each order to minimize disruption during shipping. We cannot guarantee that the treats will always arrive untouched and all in one piece. Although food presentation is a beautiful thing, your pup will not mind if their yummy treat is a little broken. They just want their snack!

  • HOW CAN I TRACK MY ORDER AFTER IT SHIPS?

    • When we ship your order, we'll send you an email with tracking information. Please note that it might take up to 24 hours in some cases for tracking information to be updated by the carrier.

  • WHERE WILL YOU SHIP MY ORDER FROM?

    • Orders ship from Jacksonville, FL

 

  • DO YOU SHIP TO ....

    • The lower 48 states? Yes!

    • Alaska, Hawaii or Puerto Rico? We currently do not ship to these states.

    • PO Boxes and APO/FPO addresses? Yes!

    • Countries outside of the USA? Unfortunately, we do not ship internationally at this time.   

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